Warranty

The products provided by Lakeland Gear Inc. are warranted by each individual product's manufacturer. Lakeland Gear Inc. offers no warranties expressly or implied beyond those provided by our manufacturers.  We will help you file any warranty claim and assist you all the way to completion. Your total satisfaction is our goal.

When contacting our company with a warranty related issue, it is helpful if you have original purchase date, order number, or the e-mail address that you used to log in to our web-site. The fastest way to receive warranty service is to click on Return Requests on the left side of this page and fill out the associated form, providing as much detail as possible concerning the problem with the product. Again, we want to take care of your problem fast. Once a product is returned, a representative will inspect the product for damages and we will contact you with our best solution. The warranty terms offered by our manufacturers may change without notice.

12 Month Limited Warranty for Camp-Right and Pack-Right: Our Pack-Right car top carriers and accessories and Camp-Right truck tents are warranted to be free from manufacturing defects in workmanship and materials for 12 months from the date of purchase. This Limited Warranty does not apply to ordinary wear and tear, punctures, damage resulting from regular use abuse, or from causes other than defects in materials and workmanship, including the improper modification of the original product and the failure to follow instructions provided by Pack-Right, Camp-Right, or Lakeland Gear Inc. properly. Damage to car top carriers resulting from packing the carrier with sharp objects or from not fully loading the carrier which allows for excessive flapping and wind damage are not covered by warranty. If any defect in materials or workmanship appears within the warranty period, Camp-Right or Pack-Right's sole liability shall be to repair or replace the product at their option. There are no other warranties, which extend beyond the face hereof. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE  DURATION OF THE LIMITED WARRANTY SET FORTH ABOVE. LakelandGear.com, Lakeland Gear Inc., its owners, agents, and dealers are not liable for indirect, incidental, or consequential damages in connection with the use of our products. No person, agent, distributor, dealer, or company is authorized to change, modify or extend the terms of this warranty in any manner whatsoever.

Important: The attachment of any products purchased from Lakeland Gear Inc. to a vehicle is critical and beyond the control of Lakeland Gear Inc., its owners, agents, and dealers. Lakeland Gear Inc. and its owners, agents, and dealers are NOT responsible or liable for any damage resulting from a product's incorrect attachment to a vehicle, improper use, or the incorrect placement of items inside or outside the product. The liability of the product is limited to it's purchase price if it proves to be defective in material and/or workmanship.

If you are considering a return for any other reason, please visit our Terms and Conditions page and scroll down to the Returns section.