Safe Shopping Pledge
The purchase area of our site is secure. This means that any
information you send us is protected by encryption. It's easy to tell when you
are protected by encryption -- the lock or key at the bottom of your browser
changes color or is no longer broken. This varies depending on your browser.
We use Secure Socket Layers (SSL), the industry standard in transferring
information to process your orders. The SSL encrypts, or translates, your order
information into a highly indecipherable code, which is processed
immediately.
Shopping with us is safe.
- Credit card fraud is virtually nonexistent on the Internet. Since Lakeland Gear Inc. has been in business (1997), there has never been a confirmed case
of fraud reported by our customers as a result of making a credit card purchase
with us. If you
experience fraudulent use of your credit card, notify your credit card company in accordance with its
reporting rules and procedures. Most companies will either cover all of the
fraudulent purchases or hold you liable for a maximum of $50.
- Should your credit card company discover credit card fraud and hold you
liable for some portion of the unauthorized charges, there is no need to
worry. Provided the purchase was made through our secure server,
LakelandGear.com will reimburse you for the maximum liability of $50. This is
standard practice on the Internet, and just part of the reason why people
prefer shopping with us.
- Should you feel unsure in the least, you can always order by telephone. Call us at 1-888-301-GEAR or 1-828-667-3710 to place your order. No
matter how you place your order with us, we want you to have a buying experience beyond your expectations.
Lakeland Gear Inc. reserves the right
to change these policies at any time without notice.
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Purchases
When placing an order, you give us your name, address, phone number, e-mail address, and credit card information. If you create a Personal Shopping Account with us, so that you may place orders more conveniently, you authorize us to store your name and shipping address, and optionally, credit card and billing information. We require your phone number to call if we have any questions about your order. UPS and FedEx require your address and phone number for shipping purposes only.
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