Privacy Policy

Safe Shopping Pledge

The shopping cart and check out area of our site is secure. Any information you enter on the site is protected by McAfee Secure Service. McAfee tests our site on a daily basis to make sure all security measures are as they should be. Please notice the date in the McAfee logo in the upper right corner of our site next to the search box. Any information that is sent to our credit card processing provider is protected by encryption. We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.Our site has been certified PCI compliant to meet governmental standards as well.

Shopping with us is safe.

  • Credit card fraud is virtually nonexistent on the Internet. Since Lakeland Gear Inc. has been in business (1997), there has never been a confirmed case of fraud reported by our customers as a result of making a credit card purchase with us.  If you experience fraudulent use of your credit card, notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50.

  • Should your credit card company discover credit card fraud and hold you liable for some portion of the unauthorized charges, there is no need to worry. Provided the purchase was made through our secure server, LakelandGear.com will reimburse you for the maximum liability of $50 that you would incur. This is standard practice on the Internet, and just part of the reason why people prefer shopping with us.

  • Should you feel unsure in the least, you can always order by telephone. Call us at 1-888-301-GEAR or 1-828-667-3710 to place your order.  No matter how you place your order with us, we want you to have a buying experience beyond your expectations.

Purchases

When placing an order, you authorize us to use your name, address, phone number, e-mail address, credit card, and billing information. We use your information strictly for processing your order. We do not sell, loan or exchange personal information such as e-mail, phone numbers, mailing addresses, etc. to any other company or organization under any type of circumstance. In shopping our site, you create an account that will allow you to log in and see information about your purchases at your convenience.

E-mail newsletters

Your e-mail address is used primarily for order processing e-mails. It will never be shared with or sold to anyone. We may from time to time e-mail you a copy of our customer newsletter or coupons. Your may un-subscribe from these e-mails at any time.


We do not rent or sell any information about our customers to outside parties!


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