By visiting, shopping, or making a purchase by internet, phone, e-mail, phone or fax from Lakeland Gear Inc. and/or LakelandGear.com, you agree to and accept the following terms and conditions. Please read them carefully.
We make every effort to offer you safe products, fit for their intended purpose, however, many products require you to attach them to your vehicle. It is the owner's responsibility to inspect their merchandise for fitness of use, reporting any defects to Lakeland Gear prior to use.
The attachment of any products purchased from Lakeland Gear Inc. to a vehicle is critical and beyond the control of Lakeland Gear Inc., it's owners, agents, and dealers. Lakeland Gear Inc. and it's owners, agents, and dealers are NOT responsible or liable for any damage resulting from a product's incorrect attachment to a vehicle, improper use, or the incorrect placement of items inside or outside the product. The liability of the product is limited to it's purchase price if it proves to be defective in material and/or workmanship.
All warranty returns are processed per the warranty offered by the individual product's manufacturer.
Please review our Shipping Policy.
We accept new, unused products up to 30 days from the date of purchase. After 30 days - all sales are final. Please Fill out the Return Request Form to begin this process. All products must be returned in their original containers and in brand new condition. We must follow the return policies of each of our manufacturers - some require a restocking fee.
A merchandise refund - you will receive your refund after your return has been received, processed, and approved by the appropriate manufacturer. Your refund will be for the amount of the merchandise purchased less the shipping charges (If you purchased a product with free shipping, the actual shipping cost will be deducted from your refund).
After completing the return request form, you will receive an e-mail with return instructions including a Return Authorization Number, a notification of any restocking fees that apply, and a merchandise credit code if you have chosen the merchandise credit option. Returned packages must include your receipt or packing slip inside and must have the return authorization number written on the shipping label. Please track your return shipment.
Returns outside of this agreement (including those sent back not brand new or without an RA number) will be refused, returned, or charged a restocking fee up to 25% of the value of the order. A warranty issue is not grounds for a product return and cash back, as our manufacturers' policy is to repair or replace the product.
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Disclaimer of Warranties and Limitation of Liability
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