Privacy Policy

 

Safe Shopping Pledge

The check out and purchase area of our site is secure. Any information you send us is protected by encryption. It's easy to tell when you are protected by encryption -- the lock or key at the bottom of your browser changes color or is no longer broken. This alert varies depending on your browser.  We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. 

Shopping with us is safe.

  • Credit card fraud is virtually nonexistent on the Internet. Since Lakeland Gear Inc. has been in business (1997), there has never been a confirmed case of fraud reported by our customers as a result of making a credit card purchase with us.  If you experience fraudulent use of your credit card, notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50.

  • Should your credit card company discover credit card fraud and hold you liable for some portion of the unauthorized charges, there is no need to worry. Provided the purchase was made through our secure server, LakelandGear.com will reimburse you for the maximum liability of $50. This is standard practice on the Internet, and just part of the reason why people prefer shopping with us.

  • Should you feel unsure in the least, you can always order by telephone. Call us at 1-888-301-GEAR or 1-828-667-3710 to place your order.  No matter how you place your order with us, we want you to have a buying experience beyond your expectations.

Notwithstanding the privacy measures set forth and described above, be advised that Lakeland Gear, Inc. will in no event be responsible for disclosures, inadvertent or otherwise, of information, you may provide to us though this website. Lakeland Gear Inc. reserves the right to change these policies at any time without notice.


Purchases

When placing an order, you authorize to store your name, address, phone number, e-mail address, credit card, and billing information. We require your phone number to reach you if we have any questions about your order. UPS and FedEx require your address and phone number for shipping purposes only.


Online Services

Several of our optional services involve storing personal information in your Personal Shopping Account. This step is for your convenience only. The information is not used for any other purpose.


E-mail newsletters

Your e-mail address is used primarily for delivery confirmation services. It will never be shared with or sold to anyone. We may from time to time e-mail you a copy of our customer newsletter. Subscriptions may be cancelled at any time.


We do not rent or sell any information about our customers to outside parties.